NPCEC
Registration open – Please join us for this FREE CE
We are pleased to offer a FREE continuing education course. This course is designed for clinical instructors (CIs), site coordinators of clinical education (SCCEs), clinicians who are interested in becoming CIs or SCCEs, and DPT and PTA students
Course title: Clinical Communication: It’s Crucial
Registration: Please copy and paste the link below
Course description: This course will consist of one hour of pre-recorded asynchronous content followed by a one-hour synchronous session. Both the asynchronous and synchronous portions need to be completed in their entirety to receive CEUs. Synchronous sessions will be offered:
Tuesday, October 8th, 7:00pm – 8:00pm Central time
OR
Thursday, October 24th, 6:30pm – 7:30pm Central time
You only need to attend one of the synchronous sessions.
During the asynchronous portion participants will learn about the common elements of “crucial conversations” including high stakes, strong emotions, and differing opinions. Strategies from healthcare communications research for approaching each of these elements will be discussed. An overall model for navigating potentially challenging clinical conversations will be presented, with an emphasis on techniques for feedback-based conversations. The one-hour synchronous portion will consist of facilitated discussion of common crucial conversations between clinical instructors (CIs) and doctor of physical therapy (DPT) and physical therapist assistant (PTA) students. Participants will have an opportunity to submit questions before and during the presentation.
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Course objectives:
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Identify common characteristics of crucial conversations.
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Describe communication strategies to assist in the successful management of crucial conversations.
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Consider the interplay between intention and impact that occurs during communication.
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Recognize common responses to stress during emotionally-charged conversations.
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Identify different types of feedback and common feedback “triggers” that may impair learning from feedback.
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Apply strategies for navigating crucial conversations to case-based physical therapy education scenarios
Course instructors:
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Molly Watkins, PT, DPT, Board-Certified Clinical Specialist in Neurologic Physical Therapy Practice. Molly is an Associate Professor in the DPT program at The College of St. Scholastica in Duluth, Minnesota, and works clinically as a physical therapist in the inpatient rehabilitation setting. Her areas of teaching expertise include anatomy, neuroscience, neuromuscular rehabilitation, and professional communication. She serves on The College of St. Scholastica’s DPT Student Development Committee, which is responsible for monitoring and supporting student progress, and ensuring academic and behavioral standards are met during the didactic and clinical portions of the curriculum.
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Dr. Brenda Fischer serves as the Dean of the Stender School of Leadership, Business, and Professional Studies at The College of St. Scholastica in Duluth, MN. She holds a Doctorate in Education (EdD) with a focus on Teaching and Learning from the University of Minnesota. Dr. Fischer brings over 25 years of expertise in assessment, continuous improvement, and critical coaching, with extensive experience working with students and preceptors across diverse clinical and educational environments. Dr. Fischer enjoys helping others learn how to better navigate difficult conversations with care and compassion.